Reviews of our customers

Reply from the village

Thank you so much for your wonderful review, Karen! We are delighted that you enjoyed our cleanliness, friendly staff, and facilities. We’re glad that the peaceful atmosphere of Lous Seurrots and the nearby Contis beaches and Courant de Contis made your stay enjoyable. We look forward to welcoming you back soon!The Lous Seurrots Team

Reply from the village

Estimado Pilar,Le agradecemos sinceramente sus hermosas palabras y su fidelidad a Lous Seurrots. Nos alegra mucho saber que disfruta de nuestro camping y de la atención de nuestro equipo. Su satisfacción y fidelidad son nuestra mayor recompensa, y siempre haremos lo posible para que sus estancias sean agradables e inolvidables.¡Esperamos darle la bienvenida de nuevo muy pronto!Con todo nuestro afecto,El equipo de Lous Seurrots

Reply from the village

Dear Carol,Thank you very much for your wonderful feedback. We are delighted that you enjoyed the friendly atmosphere of our site and that our reception team contributed to making your stay so pleasant. It makes us very happy to know that you felt that little touch of holiday magic during your stay with us.We hope to have the pleasure of welcoming you again soon for another memorable stay.The team of Lous Seurrots

Reply from the village

Dear Sir Finlay,Thank you very much for sharing your experience and constructive feedback. We are delighted that you appreciated the friendly atmosphere of our campsite and the attentive service of our team.We have taken note of your suggestions regarding the pitches: more mats to reduce sand, additional water points, and the maintenance of the shower fixtures in the men's restrooms. Your comments are invaluable and will be shared with our teams to further improve our guests’ comfort.We are glad we could quickly assist with the missing awning strap, and we will continue to pay attention to such details to make your stay as pleasant as possible.We look forward to welcoming you back and hope that your next visit will be even more comfortable and enjoyable.And if you ever feel like discovering the Landes off-season, we would be delighted to host you in one of ours Traditional Landes houses, available all year round, to experience the region in complete authenticity: https://domaine-lous-seurrots.fr/les-maisons-landaises/With our warmest regards,The team of the Outdoor Hotel Lous SeurrotsThe team of the Outdoor Hotel Lous Seurrots+33 (0)5 58 42 85 82

Reply from the village

Dear Mr. Green,We sincerely thank you for taking the time to share your feedback following your stay with us. It is a real pleasure to read that you enjoyed our location, the pool area, as well as the atmosphere of the campsite and the nearby town.We also take careful note of your constructive comments regarding the pool area, the bar, and the restaurant. Your suggestions about lifeguard supervision for the slides, pool maintenance, adding more sunbeds and umbrellas, as well as improving the children’s menu and the restaurant service, are very valuable and have already been shared with our teams.Your feedback helps us to keep improving in order to provide an even better experience for our guests in the future. We truly hope to have the pleasure of welcoming you back to Contis to share more wonderful moments.And if you ever feel like discovering the Landes off-season, we would be delighted to host you in one of ours Traditional Landes houses, available all year round, to experience the region in complete authenticity: https://domaine-lous-seurrots.fr/les-maisons-landaises/With our warmest regards,The team of the Outdoor Hotel Lous SeurrotsThe team of the Outdoor Hotel Lous Seurrots+33 (0)5 58 42 85 82

Reply from the village

Dear Mr. Brassington,We would like to sincerely thank you for sharing your impressions following your stay in our Cottage Fougère. We are delighted to read that you enjoyed the beauty of the site as well as the warm welcome from our teams, the cleanliness of the village, and the quality of our restaurant and bar.We have also taken careful note of your remarks concerning the pool area, the outdoor layout, and the comfort of the accommodation. Your suggestions regarding insect screens, space to hang laundry, and the noise from the doors are very valuable to us and will help us improve the comfort of our cottages.We are truly sorry that your experience with the WiFi was not satisfactory and that the solution provided did not meet your expectations. Please be assured that this is a key focus for our team, as we work to provide a more reliable service in the future.We also understand your feedback regarding value for money, and we thank you for sharing this comparison with us. It allows us to better identify and respond to your expectations for the future.Even if you do not plan to return to Contis in the near future, we hope you will keep fond memories of your stay and continue to place your trust in the Yelloh! Village universe for your next holidays.And if you ever feel like discovering the Landes off-season, we would be delighted to host you in one of ours Traditional Landes houses, available all year round, to experience the region in complete authenticity: https://domaine-lous-seurrots.fr/les-maisons-landaises/With our warmest regards,The team of the Outdoor Hotel Lous SeurrotsThe team of the Outdoor Hotel Lous Seurrots+33 (0)5 58 42 85 82

Reply from the village

Dear Mr. Ruigrok,Thank you for taking the time to share such a detailed review of your stay with us. We are pleased to read that you appreciated the welcome at reception, the evening entertainment, the children’s clubs, and the friendliness of our teams at the bar and restaurant.That being said, we are truly sorry to learn of your disappointment regarding your accommodation, especially since you had chosen a “premium” cottage. The issues you mentioned about cleanliness, the outdoor layout, and the location behind the wash-up area do not reflect the standards we want to provide. Please rest assured that your feedback has been shared with our housekeeping and maintenance teams so improvements can be made.We also take good note of your remarks regarding the sports facilities, the shops, the restaurant pricing, and the wifi. Your suggestions are very valuable for us to improve both services and infrastructure.While we regret that your overall experience did not meet your expectations, we thank you again for your honest feedback and the time you took to help us progress.And if you ever feel like discovering the Landes off-season, we would be delighted to host you in one of ours Traditional Landes houses, available all year round, to experience the region in complete authenticity: https://domaine-lous-seurrots.fr/les-maisons-landaises/With our warmest regards,The team of the Outdoor Hotel Lous SeurrotsThe team of the Outdoor Hotel Lous Seurrots+33 (0)5 58 42 85 82

Reply from the village

Dear Mr. Jones,Thank you very much for your kind feedback. We are delighted to read that you found your stay with us the best of all your Yelloh! Village experiences. Your comfort and satisfaction are our top priorities, and it is wonderful to know that our team made your stay easy and enjoyable.We are glad that you appreciated the location and the setting of our village, as well as the quality of our services. Your compliments are a great encouragement for our entire team, who strive to make every stay memorable.We look forward to welcoming you back soon to create more unforgettable moments here in Contis.And if you ever feel like discovering the Landes off-season, we would be delighted to host you in one of ours Traditional Landes houses, available all year round, to experience the region in complete authenticity: https://domaine-lous-seurrots.fr/les-maisons-landaises/With our warmest regards,The team of the Outdoor Hotel Lous SeurrotsThe team of the Outdoor Hotel Lous Seurrots+33 (0)5 58 42 85 82

Reply from the village

Dear Mr. and Mrs. Hollingshead,Thank you very much for your feedback and for taking the time to share your experience. We are delighted to hear that you enjoyed the warm welcome from our team, the kids’ club, and the overall quality of your stay in Contis.We have carefully noted your comments regarding fly screens or fans, the kids’ club program, the magician show, as well as the absence of certain facilities such as tennis. Rest assured that your suggestions are shared with our teams to continue improving the experience for our guests.We look forward to welcoming you back next year to show you the improvements and to provide an even more enjoyable stay.And if you ever feel like discovering the Landes off-season, we would be delighted to host you in one of ours Traditional Landes houses, available all year round, to experience the region in complete authenticity: https://domaine-lous-seurrots.fr/les-maisons-landaises/With our warmest regards,The team of the Outdoor Hotel Lous SeurrotsThe team of the Outdoor Hotel Lous Seurrots+33 (0)5 58 42 85 82

Reply from the village

Dear Mrs. Boulle,Thank you very much for your thoughtful feedback. We are delighted that you enjoyed your stay overall and that you plan to return! We truly appreciate your remarks regarding the maintenance of the site. Please know that we have plans in place for ongoing improvements, and the fitness terrace will be expanded for next season to ensure more comfort and space during the classes. Your suggestion for a booking system for fitness classes is excellent, and we will explore solutions to improve your experience in future visits.Regarding the license plate reader, we are aware of this limitation and are looking at ways to make access smoother for vehicles with two-line plates.We look forward to welcoming you again soon to enjoy the natural beauty, warm atmosphere, and sunny spirit of Lous Seurrots. And if you ever feel like discovering the Landes off-season, we would be delighted to host you in one of ours Traditional Landes houses, available all year round, to experience the region in complete authenticity: https://domaine-lous-seurrots.fr/les-maisons-landaises/With our warmest regards,The team of the Outdoor Hotel Lous SeurrotsThe team of the Outdoor Hotel Lous Seurrots+33 (0)5 58 42 85 82

Reply from the village

Dear Mrs Levy,We sincerely thank you for sharing your wonderful feedback. It is a joy to read that you enjoyed your stay and appreciated our helpful staff, the security team, the aquatic area, and the fitness instructors.We have also taken note of your suggestions regarding the central shower block, the new mats for fitness classes, and the idea of a boardwalk to the river. Please rest assured that we will study these points carefully with the management to improve the experience for all our guests.We look forward to welcoming you back and offering you another fantastic stay! And if you ever feel like discovering the Landes off-season, we would be delighted to host you in one of ours Traditional Landes houses, available all year round, to experience the region in complete authenticity: https://domaine-lous-seurrots.fr/les-maisons-landaises/With our warmest regards,The team at Hôtel de Plein Air Lous SeurrotsThe team of the Outdoor Hotel Lous Seurrots+33 (0)5 58 42 85 82

Reply from the village

Dear Mr. and Mrs. Pike,Thank you very much for sharing your feedback following your stay with us. We are delighted to hear that you had a great time and appreciated the quality of your pitch, our facilities, and the friendliness of our staff, particularly the security team and reception.We have also noted your suggestions regarding the basketball courts and access to drinking water. Your comments are very valuable, and we will review ways to improve these aspects to make future stays even more enjoyable for our guests.We look forward to welcoming you back for another wonderful holiday at our campsite.And if you ever feel like discovering the Landes off-season, we would be delighted to host you in one of ours Traditional Landes houses, available all year round, to experience the region in complete authenticity: https://domaine-lous-seurrots.fr/les-maisons-landaises/With our warmest regards,The team at Hôtel de Plein Air Lous SeurrotsThe team of the Outdoor Hotel Lous Seurrots+33 (0)5 58 42 85 82

Reply from the village

Dear Mrs Whicker Tracey,Thank you very much for sharing your wonderful feedback. We are delighted to hear that you had a great stay and that our facilities, sports activities, and the friendliness of our staff contributed to your enjoyment.We also appreciate your suggestions regarding the spa bookings and the welcome evening. We will work on making the reservation process more intuitive and on ensuring a smoother welcome experience for future guests. Your remarks are very valuable to help us improve.We look forward to welcoming you again and providing another memorable stay.And if you ever feel like discovering the Landes off-season, we would be delighted to host you in one of ours Traditional Landes houses, available all year round, to experience the region in complete authenticity: https://domaine-lous-seurrots.fr/les-maisons-landaises/With our warmest regards,The team at Hôtel de Plein Air Lous SeurrotsThe team of the Outdoor Hotel Lous Seurrots+33 (0)5 58 42 85 82

Reply from the village

Dear Mr. Ward,Thank you very much for taking the time to share your detailed feedback following your stay at our campsite. We are delighted to hear that you enjoyed your stay, appreciated our entertainment team, and loved cycling to Contis—it is wonderful to know you found the site peaceful and well-equipped.We sincerely appreciate your suggestions regarding the kids club facilities and especially your idea of a “borrow/recycling” box for bodyboards and beach toys. This is a fantastic idea, perfectly in line with our sustainable tourism initiatives and our attainment of the European Ecolabel. We will forward your suggestion to our management team so it can be considered for future improvements.Your feedback is invaluable to us, and we truly take into account the requests of our loyal guests. Thank you again for helping us make Lous Seurrots even better.We look forward to welcoming you back very soon for another holiday filled with relaxation and enjoyment. And if you ever feel like discovering the Landes off-season, we would be delighted to host you in one of ours Traditional Landes houses, available all year round, to experience the region in complete authenticity: https://domaine-lous-seurrots.fr/les-maisons-landaises/With our warmest regards,The team at Hôtel de Plein Air Lous SeurrotsThe team of the Outdoor Hotel Lous Seurrots+33 (0)5 58 42 85 82