Frequently Asked Questions

The Beach:

  • How far from the Beach are you located ?

600 meters, you can go there directly on foot and leave your car on the campsite.

  • How far from the Beach are you located ?

No, you have to take the left when you leave the campsite, and go straight until you arrive in the city center.

  • Is there a surveillance of the Beach ?

Yes, from June until September

  •  Is the Beach dangerous ?

No, providing that you stay on the lifeguard watch area. No problem either for young children, but remember to watch them.

  •  What are the “Baïnes” ?

The “Baïnes” are natural basins caused by the backwash and which fill and empty with the tides. The lifeguards take account of their formation to install the boundaries of monitored bathing areas. For those who want more information, you can consult the pages that Jordi MONTANE and Frederic  MARRET dedicated to it!

Activities:

  •  When does the swimming pool open ?

The swimming pool is open the same opening time as the campsite.

  •  Is the pool heated ?

Yes, the 850m² of water are entirely heated.

  •  Is there a covered pool ?

Yes, a part from the pool is entirely covered by a transluscent and removable dome, which can open.

  •  Is there any water slide ?

Yes, we have 4 descents, 2 loops.

  •  Is there any fitness room?

Yes

  •  Is there any night clubs in the area ?

Yes, you have a night-club called “L’Oyat” in the city center of Contis (600m far from our campsite). 

Practical :

  •  Do you rent any towels or bed linen ?

Yes, we propose bed linen hire at 12€/bed/stay and towel kit hire at 6€/person/stay (except the 4 flowers and PREMIUM accomodations, it is already included). We change your linen when you stay longer than one week. Don’t forget to book them !

  •  When does the restaurant open ?

Our restaurant opens at the same time as the campsite.

  •  When does the Grocery Store open?

Our grocery store opens at the same time as the campsite. We also get a fine grocery along the lake of Uza (beatiful landscape) with quality local products and “Tearoom” with homemade pastries.

  • Are the barbecues allowed on the campsite ?

No, for safety reasons, we allow only those ones which are working with electricity. You can rent one at the reception. On the other hand, 3 specifics charcoal barbecue area are at your disposal for free on the campsite. You just have to bring your own food and charcoal.

  •  Are dogs allowed on the campsite ?

They’re welcome in the campsite provided you keep the dog on a lead, and have only ONE dog per house/pitch. Nevertheless, we reserve ourselves the right to refuse the access to animals showing signs of dangerousness. DOGS FROM 1ST AND 2ND CATEGORIES ARE PROHIBITED (fight dogs and attack dogs. ex: Rottweiler and Pitbulls…)
For everyone’s well-being, dogs are forbidden on the lifeguard beach watch area.
They’re also not allowed on the swimming pool and sanitory facilities area.

  •  Is the campsite shady ?

The Cottages and pitches are under the Pinewood. The Chalets are in the Dune area, so this place may be sunnier. However, the isolation keeps an optimal comfort for the hottest days…. Therefor you have the choice between a sunny or a shady accommodation.


Accommodation :

  •  For how many people maximum your accommodation are made ?

Depending on the model, you can choose between:
CHALETS DUNE with 1, 2 or 3 bedrooms for  2*, 4 or 6 persons maximum
COTTAGES PINEDE with 1, 2 or 3 bedrooms for  2*, 4 or 6 persons maximum

RIVER COTTAGES with 1, 2 or 3 bedrooms for  2*, 4 or 6 persons maximum
RIVER CHALETS  2 bedrooms for 4 persons maximum
TENTS LODGES✿✿, TITHOMES & TITHOMES✿✿ with 2 bedrooms for 4 persons maximum

COTTAGES BRUYERE with 2, 3 or 4 bedrooms for 4, 6 or 8 persons maximum
(*+ 1 children less than 4 y.o. allowed in a baby bed)

CARREFUL : We can’t allow more than the maximum number of persons allowed inside the accommodation. We reserve ourselves the right to refuse the access families which didn’t respect this and came with more people. BABIES COUNT AS PERSONS !


Transports :

  •  Where is the nearest train station  ?

Morcenx => 35km or Dax => 57km

  •  And the buses ?

You have to ask directly the RDTL at 0033 (0)5 58 56 80 80 or www.rdtl.fr


Health :

  •  Where is the nearest doctor ?

A doctor office welcomes you without appointment in St JULIEN-EN-BORN, 9 km from the campsite. At the reception, you will find at your disposal a map of St JULIEN as well as all the contact details if you need to call a doctor.

  •  Where can I find ?

    – an ophtalomologist? in Mimizan => 23km
    – a dentist ? in Saint Julien en Born => 9km
    – a veterinary ? in Mimizan =>23km
    – a pharmacy ? in Saint Julien en Born => 9km

  •  Which hospital is the closest ?

You have an hospital in Dax, which is 57km far from the campsite.

 


Shops :

  •  Where is the nearest ATM ?

On the car park of the campsite, just beside our grocery store.

  •  Where can I do my shopping ?

We have a grocery store in our campsite, on the car park, you can also find a small supermarket in Saint Julien en Born (9km) and a bigger one in Lit-et-Mixe (9km). You have also a big one in Mimizan (23km).

  •  What kind of shops can I find in Contis Plage ?

Grocery stores,general store, bars, restaurants, hotel, cinema, fuit and vegetable shop, news dealer.

  •  Which are the main market places ?

All year round :

WEDNESDAY AND SATURDAY  in Morcenx (37km)  THURSDAY in Lit et Mixe (9km)  FRIDAY in Mimizan Bourg (23 km)  SATURDAY in St Julien en Born (9 km)

In High Season (July/August) : Every morning in Lit-et-Mixe (9 km), on Thursday morning à Mimizan-Plage (23 km), on Wednesday and Sunday morning in CONTIS.
A list of all the market is available at the reception.


Bookings :

  •  From when can we book  ?

You can book from middle October.

  •  How can I book ?

2 POSSIBILITIES
1/ Contact us per e-mail or phone to make sure we have availability and receive an option document, return us back the contract with a 25% of the total amount of the stay deposit.
2/ You can click on “Book now” on our website www.lous-seurrots.com with secured credit card payment, with the possibility to pay in 3X with no extra charge.

  •  What kind of payments do you accept ?

    – Cheque & Chèques Vacances
    – Bank transfer
    – Credit card (CB, Visa card, Mastercard), PAYPAL
   – 3X payment free of charge by secured payment, only if you book on the internet.
Children :

  •  From how old can our children go the the clubs ?

– The Mini-Club welcomes the children from 4 to 7 y.o.
– The Club Junior welcomes the children from 8 to 12 y.o.
– The Teens Club welcomes the children from 13 to 17 y.o. Special Teen Evening will be prepared for them!
From the opening to the closing of the campsite, the entertainment team proposes a lot of activities for young and old with a detailed program, reduced in low season.

  •  Examples of activities proposed in Lous Seurrots

– For the youngest : paper chase, sports and manual activities, children show…
– Teens Club : water games – themed adventure games: treasure hunt – olympiads – various workshops…
– Sports activities : gym – stretching – step – dance – aquagym – archery – canoe – hiking and biking trails -beach volley – football, table tennis, badminton, basket & pétanque
– Varied evenings : the entertainment team shows, concert, magic shows, and so on…

  •  What are the other charged activities on or directly surrounding the campsite ?

Horse riding, surf (there is an office inside our campsite (Max Respect Surf School) to book your lessons or rent a board), canoe, bike hiring (directly in the campsite), accro-branche…


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